Most hacked websites are not defaced with a dramatic message. Attackers usually stay quiet and use your site to send spam, host phishing pages or redirect your visitors. Here is how to spot it early.
8 warning signs
- Visitors are redirected to gambling, pharmacy or other unrelated sites, often only on mobile or when coming from Google.
- Google shows a warning ("This site may be hacked" or "Deceptive site ahead") or your search results show strange titles in another language.
- Unknown admin users or plugins appear in your CMS.
- Your site is suddenly slow, or your host warns about high resource use.
- Files you did not change have new modification dates, especially
index.php,.htaccessand files in uploads folders. - Your email is blocked or lands in spam, because your server was used to send spam.
- Customers report fake emails or messages that mention your brand.
- You cannot log in, or your password no longer works.
Confirm it
- Run our free Website Security Scanner and URL Vulnerability Scanner to check headers, cookies and exposed version information.
- Check Google Search Console under Security & Manual Actions.
- Compare your files with a clean backup or a fresh copy of your CMS.
What to do next
- Don't panic and don't delete everything. Take a full backup of the current state first, as evidence.
- Put the site in maintenance mode so visitors are not harmed.
- Change every password: hosting, cPanel, FTP, database, CMS admin and email. Do it from a clean computer.
- Remove the malware: restore a known-clean backup, update the CMS, themes and plugins, and delete anything you do not use.
- Find the way in. Outdated plugins, weak passwords and leaked credentials are the usual causes. If you skip this, you will be hacked again.
- Harden and monitor: enable multi-factor authentication, add security headers and set up uptime monitoring.
- Request a review in Google Search Console if you were flagged.
Need help?
Cleaning a compromised site correctly takes experience. Contact Quepath and we will investigate, clean and harden it.